How to Fix Fitbit Charge 4 Bluetooth Sync Problems From 2020

Your Fitbit Charge 4 from 2020 won’t sync with your phone over Bluetooth, leaving your workout data stuck. This is often due to connection drops or app errors.

Why Won’t Your Fitbit Charge 4 Sync Over Bluetooth?

If your Fitbit Charge 4 from 2020 isn’t syncing via Bluetooth, the issue could be interference, an outdated app, or a device glitch. Reliable syncing is key to tracking progress, so here’s how to fix Bluetooth problems and restore connectivity.


Tools You’ll Need

  • Smartphone with Fitbit app
  • Fitbit Charge 4 charger
  • Second device (optional for testing)
  • Internet connection

Step 1: Restart Both Devices

A fresh start often works.

  • Restart your Charge 4 via Settings > Restart.
  • Turn off Bluetooth on your phone, wait 10 seconds, then turn it back on.
  • Try syncing again in the app.

Step 2: Update the Fitbit App

Old apps cause sync fails.

  1. Uninstall the Fitbit app from your phone.
  2. Reinstall the latest version from the App Store or Google Play.
  3. Log in and attempt a sync.

Step 3: Reduce Interference

Other devices can disrupt.

  • Move away from WiFi routers, microwaves, or other Bluetooth gadgets.
  • Keep the Charge 4 within 10 feet of your phone during sync.
  • Test in a clear area.

Step 4: Re-Pair the Device

Reset the connection.

  1. In the app, go to Account > Charge 4 > Remove This Device.
  2. Re-add it by selecting Set Up a Device and following prompts.
  3. Ensure Bluetooth is enabled on your phone.

Step 5: Factory Reset (Last Resort)

Clear all issues.

  • On the Charge 4, go to Settings > About > Factory Reset.
  • Set it up again in the app—note that unsynced data will be lost.
  • Sync and monitor for stability.

Your Fitbit Charge 4 should sync smoothly now. For step tracking issues, see this guide. For battery drain, check this fix.

Published: 2025-04-06 00:00:00

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